Shipping & Delivery Policy

International

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. Orders are shipped within 0-2 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Depending on the geographic location of the customer it may take about 10 to 20 working days to deliver the product to the customer door. Soulcraftz is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-2 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact us on customersupport@soulcraftz.store or info@soulcraftz.store

Domestic

For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-2 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Depending on the geographic location of the customer it may take about 3 to 12 working days to deliver the product to the customer door. Soulcraftz is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-2 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact us on customersupport@soulcraftz.store or info@soulcraftz.store

SOULCRAFTZ IS COMMITTED TO DELIVERING YOUR ORDER ACCURATELY, IN GOOD CONDITION, AND ON TIME.

  • As mentioned above, we ship most items within 0-2 working days of the orders.
  • We ship on all weekdays (Monday to Saturday), excluding public & state holidays.
  • If your order has multiple items, these may ship separately from different locations in separate shipments. You will receive a separate email if the shipment does not contain all the items that you had ordered.
  • Please note all items will be shipped with an invoice mentioning the price, as per applicable Tax laws.